COVID-19 Updates

Dear valued clients of TOAH,

Beginning Monday, April 6th and until further notice, Tuscawilla Oaks will be adjusting our temporary business hours in light of the pandemic. This is in addition to our already implemented curbside service only. We have been advised by the State of Florida and the American Veterinary Association to avoid ANY unauthorized persons in our hospital AND have been urged to only see urgent medical cases and ill patients until the crisis has been everted.

 

What does this mean?

Our hospital will change its operating hours to a limited schedule of Monday-Friday from 7:30am-5pm and Saturday 8am-12pm. During these times, we will be able to examine and treat ill pet appointments, puppy/kitten vaccinations/booster appointments and/or any other urgent or medically necessary appointments or procedures.

 

What if I have a question, medication or food pick up or need to schedule my pet’s appointment? What if my pet has a life-threatening emergency?

Monday-Friday we will be open for scheduled ill pet appointments/emergency situations only and/or medication and food pick up. At this time, we will be beginning a waiting list for all Adult Pet Annual Wellness Examinations, Spays*, Neuters, elective dental procedures, nail trims or boarding appointment. What this means is we will contact you to schedule your pet’s appointment once we have been given permission to return to normal operating hours. If you would like to be put on this list, please contact us.

 

If it is after business hours, and you need to contact the on-call veterinarian, please contact them via Medici. The is the app we utilize for virtual consultations. Your pet must have a current Provider/Patient Relationship. (Patient has to have been examined in hospital withing the last year) https://med.ci/app-p Hospital Code: TOAH

If you do not have internet/app capabilities or your pet has not been examined at TOAH in the past year, please contact the on-call veterinarian at 407-917-0501

For all currently scheduled appointments or upcoming appointments:

Once you arrive at TOAH, please park and remain in your vehicle.

  1. Please contact our reception staff at 407-678-8387.
  2. You will be checked in to the hospital and the technician and Dr will be alerted to your pet’s arrival.
  3. You will be asked to give your payment information by phone at this time, however, you will not be charged until the end of the appointment. This will be the only way we can accept payment at this time. No cash transactions please.
  4. You will also be asked to confirm a valid email address for your receipt.
  5. Please remain in your vehicle and remove your dog’s leash at this time. Keep any collar or harness on your dog and be sure cats are in carriers.
  6. A few moments later, a technician will come to your vehicle to take history from you based on the reason for the appointment. They are advised to stay at least 6 feet away from your car window. PLEASE REMAIN INSIDE YOUR VEHICLE WITH YOUR PET.
  7. Once history is obtained, the technician will place 2 leads on your dog for safe transport to the hospital or remove your cat in a carrier from your vehicle. Then, they will enter to the hospital to review the information gathered with the attending veterinarian.
  8. You will then be emailed a treatment plan that we will need you to receive right away (be sure you have mobile access to email for your pet’s appt), consent to and return to us via email prior to any treatment.
  9. Once your pet is examined, treated and ready for discharge, a technician will return your pet to your vehicle and will go over all instructions/results and/or medications and a follow up plan.
  10. Payment will then be processed and a receipt will be emailed to you.

 

If you are picking up any food, supplies and/or medications:

Once you arrive at TOAH, please remain in your vehicle.

  1. Please contact our reception staff at 407-678-8387 and advise them of the reason for your visit.
  2. You will be asked to give your payment information by phone at this time, and payment will be processed and a receipt will be emailed.
  3. A receptionist will then bring out the food/supply/medication to our front porch bench (bagged and labeled) and you may pick it up there.

 

If you are visiting TOAH due to a life-threatening emergency, please park and remain in your vehicle.

  1. Please contact our receptionists at 407-678-8387
  2. Await further instructions.

 

We thank you very much for your patience and understanding as we all adapt to new rules and guidelines during this time. Please do not hesitate to call or email us for any questions or concerns.

Sincerely,

The Drs and Staff of Tuscawilla Oaks Animal Hospital

Welcome to
Tuscawilla Oaks Animal Hospital!

 

 

“Experience the Compassionate Difference”

MISSION STATEMENT: 

We are changing lives in the pet community through empathy, education and compassionate and customized veterinary care.

OUR CORE VALUES:

  • We respect people and pets and the bonds they share.
  • We care for all animals as if they are our own family.
  • We are a community centered practice.
  • We pay close attention to details.
  • Our leadership team and support staff is open, honest and demonstrates a high level of trust.

New Client Information

New Clients

We can’t wait to meet you! We are dedicated to helping your pet achieve the highest quality of life. Our team provides exceptional care while showing respect for you and your beloved companion.

  What to Expect

We are devoted to staying on top of the latest diagnostics, treatments, and wellness programs to maintain your pet’s optimal health. 

  Take a Tour

Take a look at our hospital’s online photo gallery. You can get a closer look at our boarding facilities, exam rooms, reception desk, and more! If you’d like an in-person tour, just stop by or give us a call.

  Referral Rewards

We absolutely love when our clients refer their family and friends. As a thank you for the great word of mouth, we have a referral rewards program to show our appreciation. Save on your next visit!

Pet Health Resources

Pet Health Library

We have over 1,200 articles written by veterinary professionals on a wide range of topics. Want to learn more about a specific breed or illness? You can do so easily by searching through our articles!

Browse Articles

Pet Health Checker

Pet feeling blue? Quickly and easily find out the severity of your cat or dog’s symptoms using our Pet Health Checker tool. If you’re unsure of the results, please don’t hesitate to give us a call!

Try Now

How-To Videos

Need some helpful tips for your cat or dog? We have a series of videos that can help. From learning the correct way to brush your cat’s teeth, to administering ear drops to your dog!

Browse Videos

Our veterinarians invite you to schedule an appointment and we look forward to meeting you and your pet!

Contact Information

1490 Tuskawilla Road.
Oviedo, Florida, 32765

Phone: 407-678-8387

Fax: 1-888-292-1309

Email: reception1@tuscawillaoaksah.com

Request an Appointment

Hours of Operation

Monday: 7:30am – 6:00pm
Tuesday: 7:30am – 7:00pm
Wednesday: 7:30am – 6:00pm
Thursday: 7:30am – 7:00pm
Friday: 7:30am – 6:00pm
Saturday: 8:00am – 12:00pm
Sunday: Closed

Observed Holidays

JanuaryNew Years Eve-Close at Noon
New Years Day-Closed 
AprilEaster-Closed
MayMemorial Day-Closed
JulyIndependence Day-Closed
SeptemberLabor Day-Closed
NovemberThanksgiving-Closed
December

Christmas Eve-Close at Noon
Christmas Day-Closed